TagMatiks Wedge - iOS Help

Troubleshooting Your RFID Reader - ASR-L251G AsReader

 
Summary:

This article describes common problems you may encounter using the ASR-L251G AsReader device and helps you to resolve them.

The possible issues are:

  • ASR-L251G Device is not getting ON / OFF
  • ASR-L251G Device is not connected with TagMatiks Wedge application
  • RFID Tags are not getting read in TagMatiks Wedge application
A. Switching ON & OFF ASR-L251G Device

I. Switching ON the ASR-L251G Device:

1. Press the handle trigger for two seconds to turn the reader On.

2. Then its battery LED lights up GREEN meaning power is on.

II. Switching OFF the Device:

1. To switch off when the ASR-L251G reader is on, press the Power button continuously for 3 seconds only.

2. Then its GREEN LED light is off, which means the ASR-L251G device is powered off.

B. ASR-L251G Device is not connected with TagMatiks Wedge

Immediately after the ASR-L251G device is powered on,
Then the “Power LED” will turn:-

Green LED blinking Waiting for a connection to the mobile device
Green LED not-blinking Connected to mobile device
Red LED blinking Battery power less than 25% (Not connected to mobile device)
Red and green LED blinking alternately Battery power less than 25% (Connected to mobile device)
Red LED not-blinking Charging

 

1. And the “Link LED” will be off; this acknowledges that the ASR-L251G device is not connected to any iOS device.

2. Open TagMatiks Wedge to automatically connect to the reader.

3. Once the ASR-L251G is connected, the application will show the Reader information on the Reader List Page.

C. RFID Tags are not getting read in TagMatiks Wedge application

• To read the RFID tags from ASR-L251G reader; press the “Inventory” button - on the left-hand side of TagMatiks Wedge application.

• Then a new window will open, named: “Inventory.”. Create a new Inventory transaction, by pressing the “+” button on the right bottom of the application.

• Press the “Scan” button (on the right bottom of the application) to read the RFID tags.

• This means the ASR-L251G reader is in polling state and reading the tags. Same can be seen in the application window. Refer below image:

• Once you press the “Stop” button (on the right bottom of the application); ASR-L251G reader will stop reading the tags.

• As a result, the read tags will populate on the application window, as shown in below image.