TagMatiks Wedge - Android Help

Troubleshooting Seuic AUTOID UTouch2 UHF RFID Reader

 
Summary

This article describes common problems you may encounter using Seuic AUTOID UTouch2 RFID devices and helps you to resolve them.

The Possible issue:

• Seuic AUTOID UTouch2 device is not getting ON / OFF

• RFID Tags are not getting read in TagMatiks Wedge application.

A. Seuic AUTOID UTouch2 device is not getting ON / OFF

A. Turn ON the Seuic AUTOID UTouch2 reader

1. Turn on the reader by holding the power button for a few seconds. As shown in Fig 0.1.

Fig 0.1: Hold Power button to turn on.

B. Turn OFF the Seuic AUTOID UTouch2 reader

1. While the device is On, press the Power button, and it will ask for the options to Restart or Power off the device. As shown in Fig 0.2.

Fig 0.2: Click on the power off button to turn off.
B. RFID Tags are not getting read in TagMatiks Wedge application.

1. To read the RFID tags from the Seuic AUTOID UTouch2 reader; Click on the “Inventory” button option from the Home page of TagMatiks Wedge Application. As shown in Fig 0.3.

Fig 0.3 : Inventory Option Available on Home Page.

2.Then a new page will open, named: “Inventory”.Create a new Inventory transaction, by Clicking the “+” button on the right bottom of the application. As shown in Fig 0.4.

Fig 0.4 : Inventory Page.

3.Click on the “Scan” button option for reading the RFID tags.As shown in Fig 0.5.

Fig 0.5: Inventory Scan Page.

4.The Seuic AUTOID UTouch2 reader is in polling state and reading the tags. As shown in Fig 0.6.

Fig 0.6 : Scanning RFID Tags.

5. Once you Press the “Stop” button (on the right bottom of the application); the, reader will stop reading the tags.

6. As a result, the read tags will populate on the application window, as shown in the image below Fig 0.7.

Fig 0.7 : After Scanning RFID Tags.