TagMatiks Wedge - Android Help

Troubleshooting Your RFID Reader - Caen qID Mini

 
Summary

This article describes common problems you may encounter using the Caen qID Mini RFID device and helps you to resolve them.

The possible issues are

  • qID Mini Device is not getting ON / OFF.
  • qID Mini Device is not connected with TagMatiks Wedge application.
  • qID Mini Device is connected to another iOS/Android device.
  • RFID Tags are not getting read in TagMatiks Wedge application.
qID Mini Device is not getting ON / OFF.

I. Switching ON the qID Mini Device:

1. Press the Power button continuously for 2 seconds only.

2. Then its LED lights up Green which means power is on.

Figure 01: Turn ON qID Mini Reader

II. Switching OFF the qID Mini Device

1. To switch off when the qID Mini reader is on, press the Power button continuously for 3 seconds only.

2. Then its GREEN LED light is off, which means qID Mini device is powered off.

Figure 02: Turn OFF qID Mini ReaderZebra RFD40 Reader Pairing
B. qID Mini Device is not connected with TagMatiks Wedge application.

Immediately after when qID device is powered on,
Then the “Power LED” will turn:- either,
Green - if battery is more than 35%
or, Orange – if battery is more than 15 % & lesser than 35%
or, Red – if battery is lesser than 15%

The “Link LED” will be off; this acknowledges that the qID Mini device is not connected to any iOS/ Android device.

Figure 03: Battery Status - Caen qID Mini Reader

1. Open the TagMatiks Wedge application and tap on the upper left corner of the screen.

2. Select “Manage Readers” option to see the list of the readers.

Figure 04: Home Page
Figure 05: Click Manage Reader

3. Tap on ‘CAEN RFID Reader” to connect Caen qID MIni with the application.

4. Tap on Readers List to continue

Figure 06: Click Caen RFID Readers
Figure 07: Click Readers List

5. Tap on the “qIDmini-XXXXXXXX” to successfully make a connection between the TagMatiks Wedge application & Caen qID Mini Reader.

Note: 00:06:66:7F:17:53 is the MAC Address of the qID mini device.

6. An acknowledgment will appear stating that the “qIDmini-XXXXXXXX has connected successfully”.

Figure 08: Available Caen RFID Readers
Figure 09: Caen qID Mini Reader Connected
C. qID Mini Device is connected to another iOS/Android device.

If qID Mini device is “ON” but couldn’t connect to the Android device. Then there is a possibility that the qID Mini device is already paired & connected to another iOS/Android device. To check the same, please follow the steps below.

I. qID Mini device LED status check

1. Check the status of the “LED Link” light.

2. If it is solid, “Blue”; means qID device is already in paired with another iOS/Android device; as shown in below image.

Figure 10: Caen qID Mini Reader

3. If it is “OFF” then no connection is established

4. If it is solid “Orange” means the USB cable is connected to either the Power adapter or to the computer.

II. On TagMatiks Wedge Application, qID Mini Reader check

1. Open TagMatiks Wedge application and tap on the upper left corner of the screen.

2. Select the “Manage Readers” option to see the list of the readers.

Figure 11: Home Page
Figure 12: Click Manage Reader

3. Tap on ‘CAEN RFID Reader” to connect Caen qID MIni with the application.

4. Tap on Readers List to continue

Figure 13: Click Caen RFID Readers
Figure 14: Click Readers List

5. If no reader appears in the list this means that no qID reader is there nearby the Android device or the qID Reader is already paired with another iOS/Android device. Then TagMatiks Wedge application will show “No Available Readers.” As shown in the image below.

Figure 15: No Available Reader
RFID Tags are not getting read in TagMatiks Wedge application

1. To read the RFID tags from qID MIni reader; press the “Inventory” button - on the left-hand side of application.

2. Then a new window will open, named: “Inventory.”

3. Create a new Inventory transaction, by pressing the “Scan” button on the right bottom of the application. Refer to image below:

4. Then create a new Inventory and name the Inventory list. Like here it is created under the name of “TEST”.

5. Press the “Scan” button (on the right bottom of the application) for reading the RFID tags.

Figure 16: Click Inventory
Figure 17: Click Scan Button

6. The qID Mini reader is in polling state and reading the tags. Same can be seen in the application window. Refer to the image below:

7. Once you press the “Stop” button (on the right bottom of the application); reader will stop reading the tags.

8. As a result, the read tags will populate on the application window, as shown in below image.

Figure 18: Scanning RFID Tags
Figure 19: Scanned EPC Tags